Find answers, guides, and support for Cards-BST.
Understand platform fees, seller payouts, and transaction costs.
How to pack and ship cards safely.
List cards, get paid, and build your seller reputation.
Overview of buying, selling, and trading on Cards-BST.
Rules and policies governing the platform.
How we handle your personal data.
When a buyer purchases a card, payment is held in escrow by Cards-BST. The seller ships the card. Once the buyer confirms receipt, funds are released to the seller. If there's a dispute, our team reviews evidence from both parties.
Funds are released within 24 hours after the buyer confirms receipt, or automatically 7 days after the tracking shows delivery. Payouts are processed within 2–5 business days.
Open a dispute from your order page within 3 days of delivery. Include photos of the damage. Our team will review and facilitate a resolution — refund, return, or partial credit.
Yes. Graded cards can be listed under their appropriate condition tier. Include the grading company, grade number, and cert number in your listing description.
If no tracking is provided within 5 business days, you can open a dispute. Cards-BST will issue a full refund from escrow if the seller cannot provide proof of shipment.
Our support team typically responds within 24 hours on business days.
support@cardsbst.com
