1. Information We Collect
We collect the following types of information:
- Account data: name, email address, username, and password (hashed).
- Transaction data: listings, purchases, trades, and payment details processed through our payment partners.
- Usage data: pages visited, search queries, and actions taken on the platform.
- Communication data: messages sent between users through the platform.
2. How We Use Your Information
- To operate and maintain your account and transactions.
- To facilitate escrow-protected payments between buyers and sellers.
- To send transactional emails (order confirmations, shipping updates, dispute notifications).
- To detect and prevent fraud and policy violations.
- To improve the platform through anonymized analytics.
3. Information Sharing
We do not sell your personal information. We share data only in these cases:
- With transaction partners: shipping address shared with the seller when a purchase is confirmed.
- With payment processors: payment details handled by PayPal/Stripe under their respective privacy policies.
- Legal compliance: when required by law or to protect the rights and safety of users.
4. Data Retention
Account data is retained as long as your account is active. Transaction records are retained for 7 years for tax and legal compliance. You may request deletion of your account data at any time, subject to legal retention requirements.
5. Cookies
We use essential cookies to maintain sessions and authentication. Analytics cookies are used in anonymized form to understand platform usage. You can disable non-essential cookies in your browser settings.
6. Your Rights
- Access and download your personal data.
- Correct inaccurate information in your account.
- Request deletion of your account and associated data.
- Opt out of non-transactional emails at any time.
7. Security
We use industry-standard encryption and security practices to protect your data. Passwords are hashed and never stored in plain text. All payment processing is handled by certified third-party payment processors.
